Bookkeeping company in Ottery seeks to employ an Administrator to assist with day-to-day administrative duties and provide support to one of their key clients.
The ideal candidate will need to be flexible in the duties and adapt to the needs of the company. The successful candidate will be part of the crafting project solutions.
The 3-month contract is probationary, and any further discussion is dependent on a number of variables such as:
· The requirements of the key client
· The success of the projects being implemented
Key Responsibilities
- Manage and respond timeously to customer complaints/enquiries and Compliments;
- Offer administrative support across the organization;
- Provide basic and accurate information in-person and via phone/email;
- Update calendars and schedule meetings when needed;
- Handling Day-to-day Administration and data capturing;
- Following up on tasks and managing the completion thereof;
- Provide support to the clients Project Manager;
- Participate in ad-hoc projects and improvements;
- Strong knowledge of analysing and compiling statistical information.
- Prepare standard management information reports with relevant data to aid department decision-making;
- General finance duties;
- Understanding of schedules, calendars and diaries of individuals or groups;
- Ability to compile complex documents, develop templates, consolidate information;
- Deliver first time right service excellence;
- Teamwork and Process improvement skills;
Personal Characteristics
- Proven work experience as an administrator or similar role;
- Proficiency in Microsoft Office Suite and in particular, be proficient in, Excel;
- Professional attitude and appearance;
- Solid written and verbal communication skills;
- Ability to be resourceful and proactive when issues arise;
- Excellent organizational skills;
- Multi-tasking and time-management skills, with the ability to prioritize tasks;
- Ability to work under pressure
- Attention to detail; and
- Able to grow with the level of responsibilities and with the size and structure of the business.
- Self-starter and must be able to work autonomously
- Listening and understanding skills
- Minimum of 3-5 years of working experience in an office / administrative environment;
- Knowledge of Microsoft Office package (mainly Outlook, Word, PowerPoint and in particular Excel);
- Above average email etiquette
- Additional certification in Front Desk management/reception is a plus
- A qualification in Administration and customer experience (advantageous)
- Advanced computer proficiency (MS Office: Excel, Word, Power Point, Qlikview)
Start Date: 01 July 2023
Should you not receive a response within 2 weeks, you may consider your application unsuccessful.
Job Type: Contract
Contract length: 3 months
Salary: R10,000.00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Certificate (Preferred)
Experience:
- Administrator: 3 years (Preferred)
Application Deadline: 2023/06/25
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