Area Operations Executive :- Job Description
- Operations Executive their main objectives is to make sure that all company / Franchisee stores operates effectively & efficiently as per SOP’s defined.
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- Assisting stakeholders/franchisee/owners & other store executives in understanding store level processes/SOP’s
- Implementations of New SOP’s & processes at outlet level as guided by Training / Operations
- Professionals doing an Operations Executive job is largely responsible for that particular part of the workplace that instantly manages the entire operations and also looks after the maintenance of equipment and facilities of the stores
- Operations Executive would be directly reporting to AOM (Assistant-Operations Manager) Or OM (Operations Manager).
- Operations Executive can bring in suggestions & feedbacks from Franchisee/owner/ In front of the organisation for solutions & corrections.
- You also need to assist in developing long term plans to achieve the goals and objectives which are already set by organisation.
- They must also co-ordinate with Other Department for Franchisee Requirements & follow-up on the same with concern department until the requirement is not fulfilled.
- An Operation Executive also keeps a check on the performance of the operations of both internal vendors/service providers and external vendors/service providers.
- They also monitor the condition of the facility/store and keep a check on the environmental performance and give suggestions on maintenances / CAM
- One of the most important tasks is to provide franchisee with a work environment which is favorable for high work productivity.
- They should also conduct location surveys, audits, ETC when as needed & requested by senior management.
- They have to visit & cover all locations allocated to them within every month.
- Ensure all stores are following the necessary/statutorial compliances defined by Organisation
- Take appropriate action when needed & provide constructive/productive feedbacks to franchisees.
- Plan & execute new store openings in co-ordination with project & other involved departments
- Resolve end customer complaints & provide training & coaching to franchisee staff when as needed
- Monitor quality, hygiene & cleanliness of every store.
Qualifications / Core-competencies :-
1. BHM(bachelor of Hotel management)/Graduate/Bcom/BBA
2. 06months-2years of FMCG/Horeca(hotel,restaurent,catering)/QSR (Quike service restaurant)operations
Job Type: Full-time
Salary: $10.28 - $29.59 per hour
Benefits:
- Health insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: Remote
Speak with the employer
+91 7028111968
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